Customer Satisfaction NanoPhotometer® Customer Satisfaction Your Satisfaction is Important to us! Step 1 of 9 11% Your satisfaction with Products and Services is important to us. Please take the next 3-5 minutes to give us feedback on the questions below. *Required fields.Product Purchased* NanoPhotometer N120 NanoPhotometer NP80 NanoPhotometer N60 NanoPhotometer N50 NanoPhotometer C40 Serial number*Serial number can be found on the identification plate of the bottom of the instrument. Performance and Experience How would you rate the Implen NanoPhotometer with regards to: Ease of Use* Excellent Good Fair Poor Measurement Reproducibility* Excellent Good Fair Poor User / Installation Manuals* Excellent Good Fair Poor Measurement Accuracy* Excellent Good Fair Poor Data Handling* Excellent Good Fair Poor Overall Product Experience* Excellent Good Fair Poor NanoPhotometer Product Suggestions / Comments Pre- and After-Sales Service How would you rate the sales service with regards to: Technical Know-How* Excellent Good Fair Poor Professionalism* Excellent Good Fair Poor Delivery Time* Excellent Good Fair Poor Responsiveness* Excellent Good Fair Poor Politeness* Excellent Good Fair Poor Completeness of Delivery* Excellent Good Fair Poor Service Suggestions / Comments Technical Service The Implen team strives to offer exceptional service and support. Your feedback is important to us. Have you been in contact with the Implen Support team so far? Yes No Technical Service How would you rate technical service with regards to:?Overall service performance?* Excellent Good Fair Poor Efficiency in solving the problem* Excellent Good Fair Poor Politeness* Excellent Good Fair Poor Responsiveness* Excellent Good Fair Poor Professionalism* Excellent Good Fair Poor The support was performed by* Implen Local distributor Service Suggestions / Comments Customer Details Almost done... thank you for your time. How did you hear about us?* Colleague Forum or Blog Local Supplier Print Ads Search Engine Tradeshow Seminar Would you recommend Implen to a colleague?* Yes No Would you like to receive a notification email for free NPOS software updates?* Yes No Customer Contact †To be eligible to participate in the annual drawing, your full mailing address, email and at least one phone number need to be provided and you must allow the review to be published. First Name*Last Name*Title*Dr.Prof.Mr.Ms.Mrs.Miss.PositionCompany / Institution*Application Area / Department*Email* Addressinclude mail code or lab location if applicableCityPostal CodeState / ProvinceCountryBusiness PhoneMobile Phone Reference Customer and Testimonials Thank you for your enthusiastic support. May we publish your review?* Yes No Review Title*Star Rating ★★★★★*Please enter a number from 1 to 5.Your Review* Submit Please finish the survey by pressing submit. The Implen team thanks you for your time in completing this survey.Please confirm that Implen is authorized to store your information and use it according to our privacy guidelines. You may recall this authorization at any time, please contact our support team to do so.Consent* I consent to having Implen store my information
